At One Austin Realty, we adhere to a philosophy of integrity, trust, and mutual respect among all parties involved with a real estate transaction. We understand that the privacy and security of information that personally identifies you are important. With this in mind, One Austin Realty is pleased to provide this information to all of our customers about our website. Please be assured that we use our best effort to protect the privacy of your information.

Types of information we collect and how it is used:

 

• One Austin Realty collects personal information from you in order to respond to your requests for our products and services. Depending on the products or services you request, this personal information may include, but is not limited to, your name, mailing address, email address, telephone number, and search information. For example, personal information may be collected from you to set up a search of homes specific to search parameters you define.
• One Austin Realty collects general information from you when you visit our website. This general information may include, but is not limited to, your IP address, operating system, and browser. For example, general information may be collected by you to gather broad demographic information to help us decide how to better provide web services to our customers.
• "Cookies" are pieces of information that a web site transfers to an individual's hard drive for record-keeping purposes. Cookies allow the web site to remember important information that will make your use of our site more convenient. Like most web sites, One Austin Realty uses cookies for a variety of purposes in order to improve your online experience. For example, we track the total number of visitors to our site on an anonymous aggregate basis. We may also employ cookies so that we remember you when you return to the site, to keep track of your personal search criteria if you're a registered user, and to help customize your One Austin Realty web experience.
• Use the options in your web browser if you do not wish to receive a cookie or if you wish to set your browser to notify you when you receive a cookie. Click on the "Help" section of your browser to learn how to change your cookie preferences. If you disable all cookies, you will not be able to register on our web site or login as a returning user.

Sharing of personal information:

• One Austin Realty may share personal information within One Austin Realty. Of course, any use of your personal information by One Austin Realty will comply with this policy.
• Companies may be engaged by One Austin Realty to perform a variety of functions, including but not limited to, fulfilling requests for information, assisting with promotions, and providing technical services for our web site. These companies may have access to your personal information if needed to perform such functions. However, these companies may only use such personal information for the purpose performing that function and may not use it for any other purpose.
• One Austin Realty does not sell, transfer or disclose personal information to third parties outside of One Austin Realty. However, with your permission, we will, on occasion send marketing information on behalf of one of our business partners about products or services they provide that may be of interest to you. You may be asked if you wish to receive marketing materials from One Austin Realty business partners. If you elect to receive such materials, we will not share your personal information with such partners but rather will send a mailing or email on behalf of the partners.
• One Austin Realty reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.

User choices regarding collection and use of information:

• Occasionally, we may use your email address to send you communications with information about your transaction, valuable tips, or product and service information that we believe may be of interest to you. If you do not want to receive such communications from One Austin Realty, simply contact us at Info@OneAustinRealty.com.
• You are free to not provide any of the information requested on our web site. However, certain information may be necessary or required by law in order for you to obtain some One Austin Realty services. Therefore, if you choose not to provide the requested information you may not have access to certain products and services.
• Your One Austin Realty account can be deleted or de-activated at any time by contacting Info@OneAustinRealty.com. However, you will not be able to access any of the products and services offered by One Austin Realty if you choose to delete your account. Please note that we may be required by law to retain certain personally identifiable or demographic information about you even if you choose to delete your account. For example, some loan programs are governed by state and federal law and require the disclosure and retention of certain information regarding loan applicants. However, we will only retain or use such information as is required by law.

User access and ability to update information:
You are in control of any personal information you provide to us online. If at any time, you would like to edit your preferences and the information you have provided, simply send an email to Info@OneAustinRealty.com. You can also edit your information by logging on to your account online.

Links to other web sites:
We may offer links to sites that are not operated by One Austin Realty. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies.

Security measures used to protect your personal information:
E-mail is an important communication channel for our online customers. E-mail sent to us is carefully routed to the intended party. Unfortunately, no email transmission over the Internet is guaranteed secure. While we strive to protect your information, One Austin Realty cannot warrant the security of any information you transmit to us from our online products and services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our system.

Changes to our privacy policy:
From time to time, it may be necessary for us to change this. Any changes to our privacy policy will not be retroactively applied and will not alter how we handle previously collected information.

How to contact us about your privacy:
If you have any questions about our privacy policy please contact us at:
One Austin Realty
3007 N. Lamar, STE 100
Austin TX 78705